PRIVACY POLICY
1. Scope
This Privacy Policy explains how Grahamson Inc (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information in connection with our interior design, exterior design, and architectural services, our website, and communications (collectively, the “Services”). By using the Services, you agree to this Policy.
We do not use cookies; we do not serve ads or engage in targeted advertising; we do not process payments on our site; and we do not intentionally process sensitive personal information.
2. Data We Collect
2.1 Information you provide to us
- Contact and inquiry details (e.g., name, email address, phone number) when you request a consultation, proposal, or project information.
- Project information you choose to share (e.g., property type, address or general location, scope, style preferences, approximate budget range).
- Communications (e.g., emails, meeting notes, messages in contact forms).
- Business details (for commercial clients), such as company name and role.
2.2 Information collected automatically
We maintain minimal server logs for security and diagnostics (e.g., IP address, timestamp, pages requested, and user-agent). We do not use cookies or similar tracking technologies.
2.3 Information from third parties
We may receive referrals or basic contact details from partners or platforms only when you request or consent to such introductions.
3. How We Use Personal Information
- To provide, schedule, and manage consultations and design services.
- To prepare proposals, statements of work, and project documentation.
- To communicate with you about your requests, appointments, and updates.
- To maintain the security and integrity of our website and systems (e.g., diagnostics and abuse prevention).
- To comply with legal obligations and enforce our agreements.
5. Data Retention
We keep personal information only as long as necessary for the purposes described above, including project recordkeeping and as required by applicable laws and professional obligations. When no longer needed, we delete or de-identify information securely.
6. Your Privacy Rights (Texas/US)
Depending on where you live, you may have rights such as to access, correct, delete, and obtain a copy of certain personal information, and to appeal our decision on a request. In Texas, the Texas Data Privacy and Security Act (TDPSA) provides rights to residents regarding access, correction, deletion, portability, and opting out of targeted advertising/sale/profiling. We do not sell or share personal information and do not engage in targeted advertising or profiling in furtherance of decisions that produce legal or similarly significant effects.
To submit a request, please use the contact details below with the subject “Privacy Request” and describe your request and your state of residence. We may need to verify your identity to protect your information.
Appeals
If we deny your request, you may appeal by replying to our decision with the subject “Privacy Request Appeal.” We will review and respond within the time required by applicable law.
7. Security
We implement reasonable technical and organizational measures to protect personal information, including encryption in transit where appropriate, access controls, least‑privilege practices, and monitoring. No system is 100% secure.
8. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us personal information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Policy from time to time. We will post the updated version with the effective date at the top. If changes are material, we will provide additional notice as appropriate.
10. Contact & Appeals
Grahamson Inc
Address: Address: 106 S Hwy 377 Aubrey, TX 76227
Email: gregdurrant@grahamson.com
Phone: (940) 343 12 99
When contacting us, please include: your name, how we can reach you, your state of residence, and a description of your request.